Best Practice Guidance
Human Interaction with Technology in Dementia


Implementation of technology in dementia care: facilitators & barriers

Successful implementation of technology in dementia care depends not merely on its effectiveness but also on other facilitating or impeding factors related to e.g. the personal living environment (privacy, autonomy and obtrusiveness); the outside world (stigma and human contact); design (personalisability, affordability and safety), and ethics on these subjects.  This section provides recommendations on the implementation of technology in everyday life, for meaningful activities, healthcare technology and technology promoting Social Health.
Social Health Domain 3: Technology to promote social participation

Conduct educational meetings and provide ongoing training to support care professionals to use pet robots for dementia caregiving


Care staff should be educated about the use of pet robots in dementia care through educational meetings that are tailored to the needs of different staff. In addition, they should be provided with ongoing trainings to support them in applying this knowledge as part of their delivery of dementia care.

Explanation and examples

In a modified Delphi study involving 56 international experts (care professionals, organisational leaders and researchers), educational meetings and ongoing trainings are identified as critical strategies to support the implementation of pet robots in long-term care facilities. The purpose of conducting educational meetings is to provide care staff with overall knowledge on the role of pet robots for dementia care. Such sessions should be tailored to the different needs of each care professional. Examples of content may include:

  • Evidence supporting the use of pet robots in dementia care, such as information about their impacts on residents, who may benefit and who may be at risk of distress
  • How pet robots can support caregiving

While the purpose of education is to provide overall knowledge about pet robots, the purpose of conducting ongoing training is to support care professionals to acquire practical skills and confidence to use pet robots in dementia care giving. Examples include:

  • On-the-job training
  • Structured supervision
  • Training based on each staff experiences/knowledge.

Type of evidence

Collaborator: Viktoria Hoel (DISTINCT ESR9)

Qualitative study, modified Delphi study


Koh, W.Q., Toomey, E., Flynn, A. & Casey, D. (2022). Determinants of implementing of pet robots in nursing homes for dementia care. BMC Geriatrics, 22(1), 457, 1-12.

Koh, W. Q., Casey, D., Hoel, V., & Toomey, E. (2022). Strategies for implementing pet robots in care homes and nursing homes for residents with dementia: protocol for a modified Delphi study. Implementation Science Communications, 3(1), 58, 1-10.

Koh, W. Q., Hoel, V., Casey, D., & Toomey, E. (2022). Strategies to Implement Pet Robots in Long-Term Care Facilities for Dementia Care: A Modified Delphi Study. Journal of the American Medical Directors Association.

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