People involved in the provision of support to family carers, such as health professionals, patient organizations, should inform them about the potential benefits derived from the use of online interventions and actively promote their use.
Explanation and example
Despite the potential benefits of Internet carer support and training programmes, family carers are not always informed about the existence and use of online alternatives to traditional face-to-face support programmes. Extra attention should be paid to inform and motivate family carers to start and continue using Internet training programmes, especially in countries where the use of the Internet for health related purposes is not common yet. India trial (Mehta et al. 2018) Rrecruitment and adherence for a randomized controlled trial of an online support programme in India (Mehta et al. 2018) turned out to be challenging as most of the family carers were not accustomed to access to the Internet for health-related reasons.
ThemesInformal carers Online intervention Unpaid carers
Target groupsHealth care providers & patient organizations Policymakers Researchers
Type of evidence
Egan, K. J., Pinto-Bruno, A. C., Bighelli, I., Berg-Weger, M., van Straten, A., Albanese, E., & Pot, A. M. (2018). Online Training and Support Programs Designed to Improve Mental Health and Reduce Burden Among Caregivers of People With Dementia: A Systematic Review. J Am Med Dir Assoc, 19(3), 200-206.e201. doi.org/10.1016/j.jamda.2017.10.023
Mehta, K. M., Gallagher-Thompson, D., Varghese, M., Loganathan, S., Baruah, U., Seeher, K., . . . Pot, A. M. (2018). iSupport, an online training and support program for caregivers of people with dementia: study protocol for a randomized controlled trial in India. Trials, 19(1), 271. doi.org/10.1186/s13063-018-2604-9