Best Practice Guidance
Human Interaction with Technology in Dementia


Practical, cognitive & social factors to improve usability of technology for people with dementia

Technologies are increasingly vital in today’s activities in homes and communities. Nevertheless, little attention has been given to the consequences of the increasing complexity and reliance on them, for example, at home, in shops, traffic situations, meaningful activities and health care services. The users’ ability to manage products and services has been largely neglected or taken for granted. People with dementia often do not use the available technology because it does not match their needs and capacities. This section provides recommendations to improve the usability of technology used in daily life, for meaningful activities, in healthcare and in the context of promoting the Social Health of people with dementia.
Social Health Domain 1: Fulfill ones potential and obligations

The development of web-based advance care planning support tools should in-volve end-users and should be based on scientific evidence


End-users should be involved in the development of web-based advance care planning support tools to ensure their usability and usefulness for end-users. Furthermore, the content of web-based advance care planning tools should be substantiated by scientific evidence.

Explanation and Examples:

More and more web-based advance care planning support tools are publicly available on the internet. We conducted a systematic review of web-based interactive advance care planning support tools. We found numerous interactive web-based advance care planning support tools, varying in terms of their characteristics, functionalities, readability, quality of content, and level of evidence. Most tools were not co-developed with end users; were of low or medium quality; and, with a few exceptions, had not been evaluated in research. Tools should be evaluated through usability and effectiveness testing and should be substantiated with the most recent scientific literature.

Type of evidence

Fanny Monnet (DISTINCT ESR3)

Systematic review of web-based interactive ACP support tools


Dupont, C., Smets, T., Monnet, F., Pivodic, L., De Vleminck, A., Van Audenhove, C., & Van den Block, L. (2022). Publicly Available, Interactive Web-Based Tools to Support Advance Care Planning: Systematic Review. J Med Internet Res, 24(4), e33320.